How can we help?
We provide hands-on support for every customer. Pick a topic, report an issue, or email us directly.
Help Topics
We are a small team, and right now every Meahana account gets direct help from a real person. Email support@meahana.io and we’ll get back to within one business day, usually faster.
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Just signed up, or about to roll Meahana out to your team? We know setting up new software can feel like a lot, especially when you're trying to get other people excited about it too. Reach out and we'll walk you through creating your workspace, setting up your first session, and answering anything that comes up along the way. If it helps, we can also hop on a quick call to make sure your first meeting goes well.
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Need to change your company logo or brand colors, reset a password, turn on two-factor authentication, or add and remove people from your workspace? We can help with any of it. Single sign-on (SSO) with Okta, Azure AD, and Google Workspace is available for Team customers with 10 or more facilitator seats. If you're not sure whether something's possible, just ask, the answer is usually yes.
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Whether you're trying to figure out which plan fits your team, need to update a card, pay by invoice or ACH, or pull down a past receipt for your finance team, we can take care of it. We also handle refunds, prorations, and any one-off billing questions you might have. No need to dig through an admin panel, just email us and we'll sort it out.
Report an Issue
Tell us what's not working. Our team responds within one business day.